Meet the team
Hannah Morgan-Gray

Hannah has worked in the charity sector since graduating when she was selected for a place on the RSPB's graduate trainee programme in fundraising. Hannah has since worked for a number of local, regional and national charities, with Fundraising, Challenge Events and Volunteer Management being her specialisms. Hannah is also a qualified rock climbing instructor and Chair of her local climbing club.
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Sam Franklin
Breakaway Manager
Sam originally joined us on a Maternity Leave contract to manage our Breakaway Playschemes in 2019 but has since been appointed long-term. Sam's background is in education and she worked on SEND playschemes in her youth. Sam is incredibly proud of the Breakaway staff team and together they always strive to provide fun and engaging respite care for children and young people with additional needs aged 5-19 living in Hertfordshire.
Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01462 689406Laura Bell
Operations Manager
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Clare Bernardin
Office Administrator
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Janice Hawketts
Finance Officer
Gary Parratt

Technical Services Coordinator
Gary looks after all of our IT systems here at North Herts CVS and saves the day if we ever experience any technical difficulties.
Contact Gary to enquire about websites
Lea Ellis
Community Outreach and Membership Development Officer
Lea joined the team in June 2021 after working for the last two years in the Community Engagement Team for North Herts District Council. Lea started her career as a volunteer Youth Information Worker then a part time role became available- the rest, as they say is history (or indeed herstory!) Over the years Lea has had various roles in a variety of local authorities and numerous charities and not-for-profit organisations in roles supporting young people and adults facing disadvantages. She is a singer/songwriter, creative, biker, keen gardener, trained as a Forest School leader and extremely passionate about the community. Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01462 689400
Jon Brown
Community Transport Scheme Manager
Jon joined CVS North Herts & Stevenage as Community Transport Manager in June 2015. He previously served for six and half years as a Volunteer Manager for a successful overseas mission charity. It's been a privilege for Jon to see the Community Transport service grow and evolve and for it to be such a vital, reliable and friendly service for local residents across North Herts & Stevenage.
Jon is also an actor and director and member of two local theatre companies, and a big fan of Coventry City FC. Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01462 689402
Natasha Dawson
Community Transport Coordinator
Natasha joined us in 2017 and now works in a job share with Nora to provide support for our Community Transport scheme. She previously worked as a Team Organiser and a Learning Resource Adviser and has fantastic organisation skills! Tash is a key part of the team and gets immense satisfaction from knowing that the Transport service is helping people get to important medical appointments.
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Nora Anderson

Community Transport Coordinator
Nora joined us in 2015, shortly before our North Herts and Stevenage Community transport schemes merged with the Lister car scheme. Having previously been a volunteer driver for the Lister scheme, Nora primarily looks after trips and drivers in the Stevenage area. On her days off Nora even volunteers for the Transport Scheme as a volunteer driver!
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Katie Staddon
#TeamHerts Volunteering Project Manager
Katie joined NHCVS as Project Manager of #TeamHerts Volunteering in January 2021. Prior to this she had been working in Local Government as part of the Community Engagement team. Volunteering has been a passion of Katie’s since the age of 16 and she has volunteered for both local and national charities. It was a privilege for Katie to join #THV at a time where the charity sector was invaluable in responding to the pandemic. Katie is enthusiastic about developing the vital role which #TeamHerts Volunteering plays in supporting charities, coordinating volunteers, and encouraging corporate volunteering across the county. Katie is a keen linguist and traveller, she has visited 49 countries and counting!
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Serina Lall
#TeamHertsVolunteering Marketing Officer
Serina joined NHCVS as the Marketing Officer for #TeamHerts Volunteering at the beginning of May. In 2020, she graduated University and now has a degree in Marketing and Public Relations. Before working at #THV, Serina previously worked at Letchworth Garden City Heritage Foundation as a Digital Content Assistant, and is excited to be working at #THV with a lovely and friendly team, where she can assist sending the companies message of providing a wonderful range of volunteering opportunities.
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Opal Reid
#TeamHerts Volunteering Admin Support Volunteer
Opal joins #TeamHerts Volunteering as our Admin Volunteer, she comes to us with a wealth of experience from both Corporate and Public Sectors as a professional Administrator having worked in a variety of roles. We are confident that Opal is the perfect person to be the initial point of contact for #THV as she is friendly, knowledgeable and always smiling! In her spare time, Opal gets involved with local community activities raising much needed funds for local charities.
Deborah Smith
#TeamHerts Volunteering Project Coordinator
Deborah joined NHCVS as Volunteer Project Coordinator for #TeamHerts Volunteering in December 2021. Previously she was a Course Administrator at the University of Bedfordshire and prior to that was at Luton Borough Council working over a number of years in Trading Standards, Education, Business Intelligence and Social Care. She feels this is an interesting time for the voluntary sector and is looking forward to meeting the challenge.
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Lisa Brooker
Staying Connected Project Coordinator (North Herts and Stevenage)
In the past, Lisa has helped us as a Volunteer Trust Fundraiser. She joined the Team as the Staying Connected Project Coordinator in 2021. Lisa has worked in the charitable sector for many years and is committed to helping people have access to the things they need to live the best life possible.
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Vicky Hudson
Reach Out Project Manager
Vicky is our Project Manager and covers the entire County. Vicky has managed Reach Out since it first started in the north of the county and has led on the expansion of the project following a successful pilot stage. Vicky has worked in the charity and non-profit sector for 17 years, working with vulnerable people and families in advocacy and advice settings, as well as delivering support in health and social care.
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Amanda Treadaway
Reach Out Support Coordinator (North Herts and Stevenage)
Amanda is our Support Coordinator in the North and East of the county – covering North Herts and Stevenage. Amanda joined Reach Out in December 2019 and has recruited lots of new volunteers and arranged lots of new matches since she started. Amanda has a background in care, the last 15 years being at the local Hospice.
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Kimberley Buet
Reach Out Support Coordinator (West Herts)
Kim Buet is our Support Coordinator for the West of the county – covering Watford, Three Rivers, Dacorum, St Albans and Hertsmere. Kim joined the team in July 2020. Kim has worked in customer services for 15 years, before deciding on a career change into the care sector. Kim has care experience in a domiciliary and in a care home setting. Her previous job was coordinating activities in a dementia care home, where she was awarded employee of the year 2019.
Rachel Drury
Reach Out Support Coordinator (Central and East Herts)
Rachel is our Support Coordinator in the Centre and East of the county – covering Welwyn and Hatfield, East Herts and Broxbourne. Rachel joined the team in December 2020. Rachel has a background in education, as a class teacher in Inner City London and then running her own childminding business in Hitchin. She has lots of experience with volunteering for different organisations and charities, including shopping for the elderly as part of Reach Out.
Claire Smith
Reach Out Support Coordinator (East Herts and Broxbourne)
Claire is our Support Coordinator for East Herts and Broxbourne and joined the team in January 2022. Claire has worked with adults with learning disabilities at a horticultural project, where she ran a team gardening for elderly people. Her previous job was as a Social Prescribing Link Worker, helping people find information and services to help them. She referred many of them to Reach Out and saw the benefits our volunteers provide.